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Microcourses

Communicating Under Stress (NCM-103)


Description
By the end of this course, you’ll be able to:
• Identify stressful conditions that make it hard to communicate
• Demonstrate how to communicate while in a stressful situation
• Adopt techniques to speak well in stressful conditions
• List ways to listen effectively under stress
Content
  • Communicating under stress
Completion rules
  • All units must be completed
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